All Systems Operational
DeansList for Educators Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Messaging Services ? Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
GraphQL API Operational
90 days ago
100.0 % uptime
Today
DeansList for Families Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024
Resolved - Our downstream provider was able to lift blocks related to incorrectly flagged messages and we have been monitoring deliverability. We have seen no instances of messages being blocked as SPAM since approximately 11:45 AM EST and are satisfied this issue has been resolved. We apologize for the inconvenience.
Sep 25, 20:25 UTC
Monitoring - The issue has been identified as improper flagging of messages related to prohibited content (alcohol, tobacco and firearms related) by the cell phone carriers. We have temporarily redirected all traffic to unaffected routes and are monitoring deliverability.

This issue only affects text messages sent via Messaging Center and text-message referral alerts. Two-Way texting is not affected.

Sep 25, 15:48 UTC
Investigating - We are currently affecting an issue that began this morning affecting text message (SMS) deliverability. We have temporarily disabled sending SMS while we work to resolve this issue.
Sep 25, 15:04 UTC